Yes, you can add other banks in addition to PostFinance.
You can add them under “Receivables > Configuration > Software settings > ISR or Account”.
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Print
First, you must ensure you are printing “Actual size”. If you do not do this, the size and position of the code line will no longer correspond.
Second, you need a printer which has a sufficiently large print area.
The printer must work precisely without major differences in order to be able to print all inpayment slips correctly.
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When you signed the inpayment slip registration form, you received a correction slide. Place this precisely over the inpayment slip that has been printed.
You can accept changes to positioning under “Receivables > Configuration > Inpayment slips”. To do this, select the inpayment slip and click “Edit”.
Under “Print positioning”, you can enter the adjustments in millimetres.
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It is not a problem for processing if some of the numbers are not within the boxes.
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Assign
Each payment is only aligned in SmartBusiness one day after your account has been credited or debited.
If the status has still not been changed the following day, please check whether you have payments that have not been assigned to an invoice.
Go to “Payables > Data > Bank statements”. Under “Not assigned”, you can see the transactions in which a debit could not be assigned to any invoice.
It might not have been assigned if you always transfer the same amounts to the same supplier.
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Many of the customer invoices change directly to “Paid” status. For this, the customer must have sent the right amount and used the right reference number. Otherwise, the payment will not be assigned.
You must enter invoices manually if they cannot be automatically assigned.
To do this, go to “Receivables > Data > Bank statements > Not assigned transactions”. The credits listed here cannot be assigned to any invoice.
The reason might be that no such invoice exists, in other words, you have transferred money to yourself, for example.
Another reason could be that the amount does not correspond to the total invoice amount. This might mean that too much or too little was paid, or that the payment was made twice.
If you select the action button and then the arrow, SmartBusiness will suggest which invoice might fit the payment. You can then confirm this and assign the payment. The status will subsequently change to “Paid” on the invoice.